Privacy policy

Last updated: September 2, 2026

Effective Date: [September 2, 2026]

CURACORE VET, PLLC, doing business as “CuraCore,” ("CuraCore," the “Company,” “we,” or “us”) is the owner of this website (the "Website)"), including all related information, content, features, tools, products and services offered by or through the Website (collectively, the "Services"). This Privacy Policy (the “Privacy Policy” or “Agreement”) describes how the Company collects, uses, and discloses your personal information when you visit, use, or make a purchase or other transaction by or through the Website, in connection with the Services, or when you otherwise communicate with us. If there is a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. This Privacy Policy may be supplemented by additional privacy statements, terms, or notices.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OR ACCESSING THE WEBSITE OR ANY OF THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY AND UNDERSTAND THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Website or Services, where you live, and as permitted or required by applicable law:

Contact details, including your name, address, billing address, shipping address, phone number, and email address;
Professional information, including your license numbers, practice areas, job title, school, and practice name;
Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details;
Account information, including your username, password, preferences and settings;
Transaction information, including the items you view, put in your cart, or purchase, return, exchange or cancel and your past transactions;
Communications with us, including the information you include in communications with us, for example, when sending a customer support inquiry;
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers; and
Usage information including information regarding your interaction with the Website or Services, including how and when you interact with or navigate the Website or Services.

In certain circumstances, for purposes of data protection laws, we may be considered the data controller of your personal information.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you visit or use the Website or Services, make a purchase or register for a course, create an account, communicate with us, or otherwise provide us with your personal information;
Automatically through the Website or Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers, including if we engage them to enable certain technology and if they collect or process your personal information on our behalf; and
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Website or Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Website and Services. We may use your personal information to provide you with the Website and Services, including to perform our contracts with you, to process your payments, to fulfill your orders, to remember your preferences, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, and to facilitate any returns and exchanges. This may include using your personal information to better tailor and improve the Website or Services.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services on the Website or Services.
Security and Fraud Prevention. We may use your personal information to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, to authenticate your account, and to secure our Website and Services. If you choose to use the Website or Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You. We may use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Legal Reasons. We may use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies or other agreements with you.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertisements to you. For example, we may use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners (if any) will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses [here].
When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of our Terms of Use, policies, or other agreements with you, and to protect or defend the Website and Services, our rights, and the rights of our users or others.

Relationship with Shopify

Our Website and certain Services are or may be hosted by Shopify, which collects and processes personal information about your access to and use of the Website and, if applicable, Services in order to provide and improve the Website and Services for you. Information you submit to the Website or Services may be transmitted to and shared with Shopify as well as other third parties that may be located in countries other than where you reside, in order to provide and improve the Website and Services for you. In addition, to help protect, grow, and improve our business, we may use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Website or Services, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our Website or Services, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here: Shopify Privacy Portal Link.

Relationship With Litmos

Our e-learning portal (available at https://curacore.litmos.com) is hosted by Litmos, which may collect and process personal information about your access to and use of the e-learning portal in order to provide and improve the e-learning portal. Information you submit to the e-learning portal may be transmitted to, shared with, and/or collected by Litmos as well as other third parties that may be located in countries other than where you reside. In such circumstances, Litmos may be responsible for the processing of your personal information. To learn more about how Litmos and its privacy practices, please review Litmos’ Privacy Policy available at https://www.litmos.com/privacy-policy/.

Use of Computer Tracking Technologies.

The Company may, from time to time, use certain computer tracking technologies including:

Website Access Logs: The Company may collect clickstream data and HTTP protocol elements through website access logs, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our Website. This information may be used, for example, for internal purposes by technical support staff for research and development, user analysis, and business decision making, all of which provide better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
Use of Cookies: The Company, or our third-party vendors, may from time to time collect non-identifiable and personal information through the use of various technologies, including "cookies." A cookie is an alphanumeric identifier that a website can transfer to customers’ hard drives through customers’ browsers. The cookie is then stored on a customer's device as an anonymous tag that identifies the customer's device, but not the customer. Cookies may be sent by the Company or its third-party vendors. You may be able to set your browser to notify you before a cookie is received, giving you opportunity to decide whether to accept the cookie. You may also be able to set your browser to turn off cookies; however, all or some of the Websites and Services may not then work properly.
Use of Web Beacon Technologies: The Company may also use web beacon or other technologies to better tailor its Website to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Website, a non-identifiable notice of that visit is generated which may be processed by the Company or by our suppliers. Web beacons usually work in conjunction with cookies. If a customer does not want cookie information to be associated with such customer's visits to these pages, the customer can set its browser to turn off cookies; however, web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
Collection of Non-Identifiable Information: The Company may also collect other non-identifiable information from user visits to the Website in order to provide better customer service. Examples of such collecting may include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors, or measuring visitor activity on the Website. Such information is sometimes known as "clickstream data." The Company and our contractors and partners may use this data to analyze trends and statistics.

Third Party Websites and Links

The Website and Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Website or Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Children's Data

The Website and Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under sixteen (16) years of age. If we become aware that we have inadvertently received personally identifiable information from a user under the age of sixteen (16), we will delete such information from our records.

Security and Retention of Your Information

The Company employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information, and will exercise other reasonable efforts to safeguard the confidentiality of such personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR UNAUTHORIZED DISCLOSURE OF PERSONAL INFORMATION DUE TO NO FAULT OF THE COMPANY INCLUDING, BUT NOT LIMITED TO, ERRORS IN TRANSMISSION AND UNAUTHORIZED ACTS OF COMPANY STAFF AND/OR THIRD PARTIES.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, state veterinary boards, or the AAVSB RACE, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

What rights you have regarding your personal information generally depends on where you live and how you interact with us. However, we may also choose to offer these rights, even if we are not required to under applicable privacy law. In general:

Right to Access / Know. You have a right to request access to personal information that we hold about you.
Right to Delete. You have a right to request that we delete personal information we maintain about you.
Right to Correct. You have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising," as defined in applicable privacy laws. Please note that if you visit our Website with the “Global Privacy Control” opt-out preference signal enabled, depending on where you are, we may automatically treat this as a request to opt-out for the device and browser that you use to visit the Website. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. We may also honor “Do Not Track” (“DNT”) signals, in which case we do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about orders that you have made.

You may exercise any of these rights by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of your rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may be entitled to designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Additional Rights for Certain Jurisdictions

If you live in the European Union (EU), European Economic Area (EEA), United Kingdom (UK), California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah or Virginia or certain other countries, territories, or states, you might have additional rights concerning your personal information. For those in the EU, EEA, UK, California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia, please read our US, UK, And EU Consumer Privacy Policy Addendum, [available here], for more information.

International Data Transfers

We are based in the United States and primarily process information in the United States. If you are located outside the United States, please be aware that information you provide to us or that we collect may be transferred to, processed, and stored in the United States, which may have different data protection laws than your country of residence. For more information, please read our US, UK, And EU Consumer Privacy Policy Addendum, [available here], for more information.

Questions &Complaints

If you have questions or complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Effective Date" date and, if applicable, provide other notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call 970-818-0851 or email us at info@curacore.org or contact us at the following address:

CURACORE VET, PLLC

905 South Summit View Drive,

Fort Collins CO 80524, United States